About the Trainer

Javier Guiterrez

Javier Guiterrez

Tour Guide Trainer

With over 35 years of experience in the tourism industry and 25 years dedicated to tour guide training, I am passionate about mentoring the next generation of tour guides. My love for the industry drives me to share the extensive knowledge I’ve gathered, helping aspiring guides develop the skills they need to succeed.

tourism.trainerbz@gmail.com

+501 610-9431

Certifications

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Customer Service - CHDT

Earned the CHDT from AHLA, a top credential for expertise in hospitality training and customer service.

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Senior Tour Guide Trainer

Certified by the World Federation of Tourist Guide Associations (WFTGA) for advanced expertise in training guides.

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Best Management Practices

Certified Trainer for Rainforest Alliance, specializing in sustainable tourism and environmental stewardship.

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Certified Hospitality Trainer

Highest honor for hospitality training executives, recognizing elite expertise and commitment.

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Certified Trainer in Service Best

Regional credential for excellence in customer service training for management and staff.

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Professional Core

The Professional Core sharpens the Certified Tour Guide in their Communication Skills and Techniques, Briefings and Debriefings and Thematic Interpretation.

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Certified First-Aid

The Certified First-Aid training equips tour guides and staff with essential emergency skills, safety protocols, and customer care excellence across Belize’s regions.